Need to automatically add complimentary tickets to an order?

In this video overview we will cover how this works.

Here's how to set this up.

1. Log into your site, go to Settings & Options > Settings > Plugins


Click WebHook
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2. Craft the special URL for the webhook

https://webhooks.simpletix.com/Library/AddFreeTixToOrder/Default.aspx?API=XXXXXXXXXXXXXXXX&TriggerEventType=Ga&TriggerCategory=Section&TriggerIds=159916&HowManyFreeTix=8&ComplimentoryEventType=Ga&ComplimentorySectionIds=159958


  • Find the API under Box Office > Preferences. Find the API Key and paste it here.
  • Find the SimpleTix SKU number of the ticket type that triggers this action of adding free tickets
  • Find the SimpleTix SKU number of the ticket type for the free tickets. (You may want to create a new Box Office-only ticket type for this)
  • Set the HowManyFreeTix to the right number.

The Section Id's you see can be found on the ticket type pop-up window, here:


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Now here's how the order looks after it's complete...


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