Orders that have the status of not processed are unpaid or incomplete orders.

Examples:

  • A customer came to your store and added an item to their cart and has not checked out
  • A customer came to your store and added an item to their cart and left (abandoned cart)
  • A customer checked out, but chose "Pay By Invoice"
  • A customer checked out, but chose "Pay At the Door"

Below is a illustration of a search for all order with the status of "not processed".
Generally these orders to not matter and you should not worry about them.

BoxOffice-non-processedOrders.gif